About Us
About Vape Cloud
Vape Cloud is an Ontario vape retailer with 25 stores across the province and an online shop that ships to every province and territory. We started with a single store in Chelmsford and grew by doing the basics well: real stock, fair prices and staff who vape.
25stores across Ontario
13provinces and territories we ship to
$100free shipping threshold ($250 NU, NT, YT)
19+age verified in store and on delivery
Our story
Vape Cloud started as one store on Errington Avenue in Chelmsford, just outside Sudbury. The idea was simple: a vape shop with a deep enough range that you never had to drive to the city, run by people who could actually answer questions. That store is still open, and the same model now runs 25 locations from Sarnia to Thunder Bay to Embrun.
Most of our stores are in towns that did not have a dedicated vape shop before we arrived: Delhi, Espanola, Onaping, Petrolia, Deep River, Smiths Falls. We also serve larger cities including Sudbury, Sault Ste. Marie, North Bay, Brantford and Toronto. Every location carries the same core range and can order in anything another store stocks.
Online, vapecloud.ca ships across Canada from our Ontario warehouse. The catalogue is the same one our stores sell from, so stock levels and prices are real, and you can choose in-store pickup at any location at checkout.
What we stock
Disposable vapes from STLTH, Flavour Beast, Geek Bar, Elf Bar and Kraze; prefilled and refillable pods; e-liquid in freebase and nicotine salt from 0mg to 20mg; and devices, coils and accessories from Vaporesso, Uwell Caliburn and Allo. New arrivals land weekly.
Our stores
25 locations across Ontario. Tap a store for hours, directions and phone number.
Delivery and pickup
Canada-wide shipping
Orders ship from Ontario to every province and territory. Free shipping over $100, or $250 to Nunavut, the Northwest Territories and Yukon. Full details in our shipping policy.
Same-day local delivery
Same-day and next-day delivery is available in the Greater Toronto Area and Sudbury.
In-store pickup
Order online, choose any of our 25 stores at checkout, and pick up when it is ready. Bring your ID.
Frequently asked questions
How many Vape Cloud stores are there?
Twenty-five in Ontario, from Sarnia and Petrolia in the southwest to Thunder Bay in the northwest and Embrun in the east, plus a cluster of stores around Sudbury where the company started. The store locator has every address and its hours.
Is Vape Cloud a Canadian company?
Yes. Vape Cloud is Canadian owned and operated, based in Ontario.
Does Vape Cloud ship across Canada?
Yes, to every province and territory, subject to provincial flavour rules. Orders over $100 ship free ($250 to NU, NT and YT). An adult must sign for delivery.
Can I return a product?
See our refund policy for what qualifies and how to start a return. Defective devices should be reported as soon as possible with your order number.
How do I contact Vape Cloud?
Email info@vapecloud.ca, call 705-855-1834, use the contact form, or drop into any store.
Shop online or visit a store
Same products, same prices, in 25 Ontario stores and at vapecloud.ca.
